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Fleet Management

How will empathy AI shape the transportation industry?

Written By: Sofie Bedard, Content Creator, on May 09, 2018

Trucking and Empathy AI

As a burgeoning push for V2X disrupts the industry, Artificial Empathy (AE) has become increasingly central to the conversation. AE refers to the development of AI systems that can detect and respond to human emotions. As a push for AI automation continues to characterize technology innovations, we can see a recent initiative which centralizes emotional intelligence at the heart of AI development. But what does that mean to the transportation industry?

“Vehicle-to-everything” (V2X) describes a model in which a given vehicle can connect to any entity that may affect the vehicle and vice versa. V2X communication is based on WLAN technology and works between vehicles, creating a vehicular ad-hoc network as two V2X senders come within each other’s range. The WLAN network deemphasizes the reliance on vehicle-to-vehicle communication with the intention of improving safety for vehicles travelling across remote or areas with less developed infrastructure.

As a V2X model becomes a possible future, Empathy AI is at the center of prioritizing the safety and comfort of the human driver at the center of the vehicle’s design.

Safety Benefits of Empathy AI in Vehicles #

An Empathy AI system embedded into a vehicle could potentially leverage heart monitoring, eye and head movement tracking, voice and breath monitoring, and infrared optics to detect incidents to target and improve:

  • Driver Fatigue
  • Distracted Driving
  • Driver Intoxication
  • Medical incidents
  • Collision Prevention

Do you believe Empathy AI in the transportation industry will open up new doors in transportation? What hesitations do you have about AE in the transportation? Voice your opinion by sharing this article with your comments using our new scroll share feature.

Sofie Bedard, Content Creator

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