PWT celebrates fifteen years using Cetaris Fleet

Written By: Content Team, Cetaris, on Oct 3, 2017

Cetaris is pleased to announce that Pacific Western Transportation (PWT) has successfully managed its fleet maintenance operation for over fifteen years using Cetaris Fleet. Cetaris Fleet is an Enterprise Asset Management (EAM) software solution that increases efficiency, productivity, and profitability by sharpening the maintenance process at all levels of the organization. PWT is the largest privately-owned people transportation company in Canada. Their mission is to “exceed customer expectations by employing talented people who share in the dedication of a company committed to Safety and Service”.

Insights from Pacific Western Transportation

“Cetaris’ ongoing progressiveness has been impressive: from a software system functionality and software technology perspective, to their ambitious product roadmap. Our corporate wide reengineering project, Project Retorque, showed us variations and opportunities in our maintenance operations across our operating companies. The project is driving our focus to continue to get better data using Cetaris Fleet to mature our data-driven decision making. These new insights from Cetaris allow us to provide the best possible care to our customers, to keep our vehicles in top condition, and most importantly to always exceed our customers’ expectations.”
-Thomas Schmidt, Vice President of Information Technology at PWT.

Insights from Cetaris

“We are proud that Pacific Western Transportation has been able to use Cetaris Fleet to continuously improve their maintenance operation for more than fifteen years. Early in their Cetaris implementation, PWT created a set of standard jobs based on best practices to standardize and improve efficiency across all maintenance locations. They also went the extra mile and put in place a system to continuously improve those standard jobs. PWT is a people-focused company, they are always looking for ways to improve, and they fundamentally believe in working together in a partnership with their suppliers to create a symbiotic relationship. As they build out their company’s capabilities, they push us to better ours too, so we can better support PWT, and all our customers.”
Larry McLennan, Vice President of Professional Services at Cetaris

About Pacific Western Transportation

Founded in 1957, Pacific Western Transportation (PWT) is the largest privately-owned people transportation company in Canada. Today PWT offers comprehensive transportation services and solutions across the country, with over 4,100 employees and numerous business locations. Our operations are separated into four divisions: Motor Coach, Oil Sands, Student Transportation, and Transit. PWT’s varied operations are unified by a company-wide commitment to the Core Values first established by our founder R.B. (Bob) Colborne. At the heart of these Core Values is an unwavering dedication to customer service and safety, as supported by our Safely Home brand. At PWT, our people are our greatest asset. After all, it’s our people who safely transport our passengers to where they need to be. In all of the urban or rural communities we serve, PWT’s employees bring our Core Values to life, day in and day out.

About Cetaris

Cetaris, founded in 1989, develops, maintains, and supports Enterprise Asset Management software solutions with a sharp focus on the maintenance process. Cetaris’ solutions support our clients’ goal to have the highest equipment reliability and lowest operating cost. Cetaris software products are used at thousands of customer locations, with tens of thousands of end users, and with millions of assets under management.


Ric Bedard
tel: (416) 679-2720
email: [email protected]