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Fleet Management

How a facility decreased repair overtime by 90%

Written By: Content Team, Cetaris, on May 26, 2022

Watch the video

Maintaining your shop's bottom line can be challenging. Let’s see how world-class maintenance teams increase their ROI with Cetaris software.

This is Robin, a maintenance manager for a retail company. Before using Cetaris, Robin struggled with a facility that was always busy, but not always productive. There were 2 difficulties Robin wanted to address with her purchase of Cetaris maintenance software.

  1. Her first priority was the shop’s workflow and productivity. A lack of pre-assigned work was creating an ecosystem that was more reactive than proactive. Plus, complicated manual processes and a lack of structure and standardization lead to bloated wrench hours and asset downtime.
  2. Her second priority was parts management. During repairs, long part wait times were only making productivity issues worse. Parts availability was low, and this was interrupting the repair process for more than half of the equipment that entered the shop.

To address workflow and productivity in the shop, Robin started with a simple goal to decrease wrench hours. Using Cetaris, she defined book times using the Standard Repair Times feature. This helped her to easily schedule work and identify excess repair times or training issues. She also used standard job templates to produce greater consistency for common, repeatable repairs.

Then, she focused on long part wait times by tackling parts availability. She used Cetaris to automate the parts process and ensure the right parts were always on hand when they were needed.

So what were the results? #

Robin was able to move the needle on excess downtime, wrench hours, and part costs. And the shop’s productivity skyrocketed. Repair times decreased by 57%, outside repair costs decreased by 80%, and repair overtime decreased by 90%. The shop experienced a 33% overall cost reduction! And they are still finding new workflow optimizations every day.

Ready to get optimize your productivity? #

Try a fleet maintenance solution built with ROI in mind. Request a demo today!

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Content Team, Cetaris

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In these more digital times, we recognize that you may not be reading this from Tkaronto (Toronto) in so-called Canada. Our office is based here on the traditional territory of many nations including the Ho-de-no-sau-nee-ga (Haudenosaunee), Anishinabewaki ᐊᓂᔑᓈᐯᐗᑭ, Mississaugas of the Credit First Nation, Mississauga, and the Wendake-Nionwentsïo Peoples and is now home to many diverse First Nations, Inuit, and Métis. We want to acknowledge that Tkaronto is covered by Treaty 13 with the Mississaugas of the Credit, and the Williams Treaties signed with multiple Mississaugas and Chippewa bands.

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